At the React Conference, I presented our journey in building Freddy Copilot, an AI assistant for Freshworks Marketplace Developers. I showcased key features like conversational app modifications such as code generation, error fixing, and use-case-to-code generation. I talked about we build these features using Retrieval Augmented Generation (RAG) & NLP techniques. We also talked about how we build and maintain our comprehensive Knowledge Base that our RAG pipeline consumes to provide accurate, up-to-date & consistent Copilot response.
Presentation